Shipping policy
SHIPPING POLICY
Last updated: June 23, 2026
Thank you for shopping at CalmNest. This Shipping Policy explains how and when your order will arrive.
PROCESSING TIME
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
SHIPPING METHODS AND COSTS
We offer the following shipping options within the United States:
- Free Shipping: FREE on orders over $35 — Estimated delivery 7-12 business days
- Standard Shipping: $4.99 — Estimated delivery 7-12 business days
- Express Shipping: $9.99 — Estimated delivery 5-8 business days
All shipping times are estimates and begin after the order is processed.
SHIPPING ORIGIN
Our products are shipped from our international fulfillment partners. Delivery times reflect the full journey from our warehouse to your door.
DELIVERY AREAS
We currently ship to addresses within the United States only. We do not ship to:
- P.O. Boxes (in some cases)
- APO/FPO addresses
- International addresses
- U.S. territories outside of the 50 states
TRACKING YOUR ORDER
Once your order ships, you will receive an email with a tracking number. You can use this number to monitor your shipment's progress.
If you have not received a tracking email within 5 business days of placing your order, please contact us at wissamfk@outlook.es.
DELAYED OR LOST PACKAGES
If your package is significantly delayed (more than 20 business days after the order date) or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue or provide a refund/replacement.
DAMAGED PACKAGES
If your package arrives damaged, please:
1. Take photos of the damaged packaging and product
2. Contact us within 7 days of delivery at wissamfk@outlook.es
3. Do not discard the packaging until the issue is resolved
We will provide a full refund or replacement at no additional cost.
INCORRECT SHIPPING ADDRESS
It is the customer's responsibility to provide the correct shipping address at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping address, please contact us immediately at wissamfk@outlook.es.
CUSTOMS AND DUTIES
Since we ship within the United States, no customs fees or duties apply.
CONTACT US
If you have any questions about our Shipping Policy, please contact us:
- Email: wissamfk@outlook.es
- Store: CalmNest
Thank you for choosing CalmNest.