Frequently Asked Questions

Frequently Asked Questions

How long does shipping take?
Orders are typically processed within 1–3 business days. Standard delivery takes 7–15 business days depending on your location. You'll receive a tracking number by email as soon as your order ships.

Where do you ship?
We currently ship across the United States. We're working on expanding to more regions soon.

How much does shipping cost?
Shipping costs are calculated at checkout based on your order. Keep an eye out for free shipping promotions on select products.

What is your return policy?
We want you to love your CalmNest products. If something isn't right, contact us within 30 days of delivery and we'll make it right. Items should be unused and in their original packaging. See our Refund Policy for full details.

How do I track my order?
Once your order ships, you'll receive an email with a tracking link. If you haven't received it within 5 business days, reach out and we'll help.

The product I want is out of stock. What now?
Drop us a line at wissamfk@outlook.es and we'll let you know when it's back.

How can I contact you?
Email us anytime at wissamfk@outlook.es. We aim to respond within 24 hours, Monday to Friday.

Are your products safe to use?
Our products are wellness and relaxation tools designed for everyday comfort. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any condition. If you have a medical concern, please consult a healthcare professional.